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House of Keyes

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House of Keyes

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Terms and Conditions

 

Terms & Conditions for The House of Keyes

Last Updated: November 30, 2025

By accessing or using The House of Keyes website, services, readings, or content, you agree to the following Terms & Conditions.
Please read them carefully. If you do not agree with these terms, you should not use this website or book any services.

1. General Information

The House of Keyes (“we,” “us,” “our”) provides tarot readings, intuitive guidance, embodiment practices, spiritual content, and related services for personal growth and entertainment purposes.

These Terms & Conditions apply to all visitors, clients, members, and users of our website, Patreon, social media, and any services we offer.

2. Age Requirement

You must be 18 years or older to use this website, book services, or participate in any offerings.
We do not knowingly serve minors.

3. Nature of Services

Tarot readings, intuitive sessions, and spiritual guidance provided by The House of Keyes are:

  • For guidance, empowerment, and personal insight
     
  • Based on intuitive impressions and spiritual interpretation
     
  • Not a substitute for professional services
     

Readings do not replace advice from:

  • Licensed medical professionals
     
  • Psychologists, counselors, or therapists
     
  • Attorneys or legal experts
     
  • Financial or business professionals
     

You are responsible for your own choices and actions.

4. No Guarantees

We do not guarantee:

  • Specific outcomes
     
  • Predictions being exact or occurring within a specific timeframe
     
  • Results from spiritual, intuitive, or embodiment practices
     

Your experience depends on your energy, actions, and personal circumstances.

5. Client Responsibility

By booking a service or using this website, you agree that:

  • You provide accurate information
     
  • You participate voluntarily
     
  • You take full responsibility for any decisions made from the information provided
     
  • You will not hold The House of Keyes liable for your actions or outcomes
     

6. Payment & Booking

Payments for readings, memberships, and services are required in full at the time of booking through secure third-party processors (PayPal, Stripe, Patreon, etc.).

We do not store your payment information.

7. Refund Policy

All sales are final.
Due to the nature of spiritual readings and digital services, refunds are not provided unless:

  • You were charged in error
     
  • A technical issue prevents delivery of your reading
     
  • We cancel or reschedule and you request a refund
     

In all other cases, services are non-refundable.

8. Cancellation & Rescheduling

For live video or phone readings:

  • You may reschedule once with at least 24 hours’ notice
     
  • Missed appointments or last-minute cancellations are non-refundable
     

If we need to reschedule, you will be offered a new time.

9. Confidentiality

All readings, communications, and personal information are kept private and confidential.
We will never share your information unless required by law.

10. Intellectual Property

All content on this site — including text, images, audio, teachings, graphics, and branding — belongs to The House of Keyes.
You may not:

  • Copy
     
  • Repost
     
  • Resell
     
  • Distribute
     

any material without written permission.

11. Conduct

You agree not to use this website or services for:

  • Harassment or abusive behavior
     
  • Illegal activity
     
  • Fraudulent bookings
     
  • Disruption or misuse of content
     

We reserve the right to refuse service to anyone for inappropriate behavior.

12. Third-Party Services

The House of Keyes may link to third-party sites (Patreon, booking apps, social platforms).
We are not responsible for their content, policies, or practices.

13. Limitation of Liability

To the fullest extent allowed by law, The House of Keyes is not liable for:

  • Decisions you make based on readings
     
  • Emotional reactions or outcomes
     
  • Losses or damages resulting from the use of our services
     
  • Issues with third-party platforms
     

14. Updates to Terms

We may update these Terms & Conditions at any time.
Your continued use of the website or services indicates acceptance of any changes.

Contact Information

For questions about these Terms & Conditions, contact:
📧 thehouseofkeyes123@gmail.com

 

Refund & Cancellation Policy

The House of Keyes
Last Updated: November 30, 2025

We value your time and energy, and we ask that you value ours as well.
To maintain fairness, clarity, and energetic integrity, the following policies apply to all readings and services offered through The House of Keyes.

🕯️ Refund Policy

All Sales Are Final

Due to the personalized and energetic nature of tarot readings, intuitive sessions, and digital services:

📌 No refunds are provided once a reading or service is purchased.

This includes:

  • Live video readings
     
  • Phone readings
     
  • Recorded video readings
     
  • Forecast readings
     
  • Shadow work readings
     
  • Sensual & intimacy readings
     
  • All digital content or services
     

Refunds are only issued in the following rare circumstances:

✔ We made an error (duplicate charge or technical mistake)

✔ A reading cannot be delivered due to our scheduling conflict

✔ A technical issue makes your recording unusable

Outside of these situations, no refunds will be processed.

🕯️ Cancellation & Rescheduling Policy

📞 Live Video & Phone Readings

You may reschedule one time with at least 24 hours’ notice.

To reschedule, contact:
📧 thehouseofkeyes123@gmail.com or text 515-305-4105

⚠️ Less than 24 hours’ notice

Cancellations made with less than 24 hours’ notice are non-refundable and cannot be rescheduled without purchasing a new session.

❌ Missed appointments / No-shows

If you miss your session without prior communication, the session is non-refundable.
The time was reserved exclusively for you.

🕯️ Recorded Video Readings

These cannot be cancelled once purchased because they begin processing energetically as soon as payment is made.

🕯️ Memberships (Patreon, subscriptions, etc.)

Membership fees are set by third-party platforms and follow their refund policies.
Please manage your membership directly through the platform.

🕯️ Service Refusal

We reserve the right to decline reading requests that are inappropriate, abusive, unsafe, or violate our ethics.
In these cases, a refund may be issued at our discretion.

🕯️ Policy Agreement

By booking a session, purchasing a reading, or subscribing to any service offered through The House of Keyes, you acknowledge and agree to this Refund & Cancellation Policy.

📧 Have questions?

Contact us at:
thehouseofkeyes123@gmail.com

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